Returns & Exchanges

We strive to ensure you love your Haute Minute Makeup purchase. However, if you need to return or exchange an item, please review our policy below.

Returns

• Only unopened and unused items are eligible for returns.
• If the product has been opened, used, or tampered with, it will not be eligible for a refund.
• Returns must be requested within 5-10 days of receiving your order.
• Customers are responsible for return shipping costs.

Exchanges

• No video, no exchange. If your item arrived damaged or defective, you must provide an unboxing video showing the issue clearly.
• Exchanges must be requested within 2 days of receiving your order.
• We do not accept exchanges for used or opened products.

How to Request a Return or Exchange

1. Email us at hello@hauteminutemakeup.com with your order number and reason for return/exchange.
2. For exchanges, attach a clear unboxing video showing the issue.
3. Our team will review your request and provide next steps.

🚨 No Refund or Exchange Without a Video 🚨

To prevent misuse, we strictly require a video showing any product issues before opening the item.

For any questions, feel free to reach out at hello@hauteminutemakeup.com.