Returns & Exchanges

To begin a return or exchange, please visit our return portal here

If for any reason you are not satisfied with your Haute Minute Makeup purchase of any regular priced items, simply visit our return portal above within 30 days of your purchase date. Returns are for product reimbursement or store credit only as we do not offer exchanges. All returns must be made within 30 days of your purchase date or Haute Minute Makeup will be unable to process this transaction. Do not discard any packaging, packaging materials, or items as we are only able to assist with products successfully received back to Haute Minute Makeup. We can only credit you for the items received back in our warehouse.

Package your return item in a well-padded envelope or box to prevent damage in transit. Return instructions will be outlined inside of the return portal.

Return instructions will be provided to you via email. Ship the package to us via United States Postal Service (USPS), UPS or FedEx. We are sorry but all shipping fees are not refundable. Please note that the returned item(s) must be post-marked within 5 business days of receiving your return authorization number. If you need more time, please contact customer care via email before the 5 business days, otherwise we will be limited on extensions and or your return will be voided. Only products purchased on stilacosmetics.com may be returned for a refund.

Once your return is received and inspected by our distribution center Customer Care will process your return. Your refund will be reflected to the original payment method within one billing cycle.

Sale discounted items are final and not eligible for return options.

If you received a gift or bonus item with purchase and you are returning your order, you must include the gift bonus item in your return. If the gift is not received with your returned item(s), this will delay the processing time until the full order including the gift bonus items are received.